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Operations Manager

Medstar Transportation is seeking an Operations Manager!

The Operations Manager will promote Medstar Culture and quality customer service through Leadership. Oversee all departments functionality and processes to ensure compliance with Medstar Brokers/Personnel. 


A day in the life of Operations Manager...

As the Operations Manager with Medstar, your typical day may include... 

  • Daily/Weekly/Monthly KPI goals including, coaching/mentoring/tracking for Team.
  • Direct activities related to dispatching, scheduling, vehicles and drivers to insure compliance with all Brokers and Transit Agencies.
  • Work with Management to plan, organize and manage the work of staff to ensure the work is accomplished in a manner consistent with requirements.
  • Assist in directing investigations to verify and resolve customer complaints.
  • Monitor operations to ensure managers and staff members comply with administrative policies and procedures, safety rules, contracts regulations.
  • Complete required reports in a timely manner.
  • Be able to perform all duties in the office and in the field- i.e. driver, dispatch, schedule, answer the phone, train and manage all departments as needed.

If you like what you have read thus far, and meet the requirements below, we want to hear from you!

  • 5+ Years experience in a managerial role.
  • Bachelor's Degree or better in Business or related field.
  • Certifications preferred
  • 40+WPM Typing
  • Strong People Skills, Approachable, with positive outlook.

What you can expect from us...

  • Salary Employee
  • Bonus Potential
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